Flying in style will be a little easier for the millions of travelers at Heathrow.

London’s busiest hub has once again expanded its retail offering by opening the world’s first personal shopping lounge in an airport – available for all passengers flying through Heathrow, irrespective of their class of travel.

With a proficient retail staff speaking 38 languages, the personal shopping team sources products from 400 stores within a private consultation suite. Customers at Heathrow can work with an accredited stylist free of charge by booking an individual appointment in advance via heathrow.com/personalshopper.

With shopping habits evolving both on and offline, personalization is no longer an exclusive luxury but a prerequisite at retail and we love how Heathrow’s capitalizing on global trends with customer-centric services that promote one-on-one customization.